Servicing and Repair
Stress-Free Coffee Machine Maintenance With Worker Bea Tea & Coffee
We support you with coffee machine servicing, maintenance guidance, training, technical advice, and access to reliable spare parts.
Our aim is to help you keep your machine running efficiently, reduce costs, minimise downtime, and stay compliant with industry requirements.
Contact service@workerbeemcr.co.uk or 0161 448 9171 for more details.
HOW REPAIRS AND REGULAR SERVICING HELP
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Reduced Overall Costs
Through an Extended Machine Life
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Consistently Delicious Coffee
Through Proactive Inspection and Maintenance
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Minimised Downtime
Through Early Detection of Issues
REPAIR AND SERVICING PACKAGES AND CONDITIONS
Front-end Service
Enjoy the convenience of professional coffee machine support and servicing at your home or business premises. Once you book an appointment, our experienced technicians will help keep your machine performing at its best by providing:
- Expert support with stripping, cleaning, and replacing group head seals and shower plates
- Replacement of filter baskets where required
- Comprehensive inspection of all coffee machine components, with professional advice and recommendations to prevent future issues
- Assistance with calibrating water levels, pressures, and temperatures in line with manufacturer specifications
- Support with water treatment solutions, including replacement of water treatment units where needed to maintain coffee quality and machine performance (additional charges may apply for parts such as water vessels)
Our goal is to help ensure your coffee machine remains reliable, hygienic, and consistently delivers great-tasting coffee.
Annual Service
End package by providing comprehensive support that helps keep your coffee machine safe, compliant, and performing at its best. With our expert assistance, you can enjoy complete peace of mind, consistent coffee quality, and confidence that your equipment meets the necessary legal requirements.
Our Annual Service includes support with:
- Stripping, cleaning, and replacing group head seals and shower plates
- Replacing filter baskets where required
- Conducting a thorough visual inspection of all coffee machine components, with expert recommendations for any repairs or maintenance needed
- Calibrating water levels, pressures, and temperatures to manufacturer specifications for optimal performance
- Replacing water treatment units where necessary to help maintain coffee quality and machine longevity (additional charges may apply for parts such as water vessels)
- Carrying out boiler inspections and certified pressure testing to help ensure compliance with the Pressure Systems Safety Regulations and annual certification requirements for steam boiler equipment
- Descaling your coffee machine to remove mineral build-up and maintain efficiency.
Our team is here to support you in keeping your coffee machine compliant, reliable, and delivering exceptional coffee all year round.
Response and Servicing Conditions
Worker Bee Tea & Coffee is committed to providing fast, reliable help and support whenever you need it. Our team will endeavour to respond to and resolve all service and support requests within 48 working hours, during our standard business hours of 9:00am to 5:00pm.
Note: We charge separately for repairs and parts.