We are not your typical coffee machine repair and service centre. Our certified technicians address an extensive range of coffee machine issues at a reasonable cost. On top of that, our comprehensive set of spares, competent trainers, and proven systems help you maximise the efficiency of your coffee machine while saving money and avoiding legal problems.

HOW REPAIRS AND REGULAR SERVICING HELP

  • Reduced Overall Costs

    Through an Extended Machine Life

  • Consistently Delicious Coffee

    Through Proactive Inspection and Maintenance

  • Minimised Downtime

    Through Early Detection of Issues

Comprehensive Servicing at Your Doorstep

Our certified technicians offer comprehensive repair services to keep your coffee machine running smoothly. Skilled in various brands and models, they can repair your machine at our shop or your location—typically within 30 miles of Manchester City Centre. Contact us to discuss alternative arrangements.

Flexible Maintenance Plans

We offer regular checkups scheduled at your convenience. Our technicians are also just a call away if you require emergency repairs (scroll down for more information).

Installation with Training

Relax and let our technicians set up your traditional espresso machine. After installation, you may benefit from an hour of barista training so you or your staff can produce the best possible coffee with your espresso-making equipment.

Legal Compliance Check

The law requires that all devices with steam boilers (including coffee machines) pass annual certification tests. Avoid legal consequences by letting our experts conduct the necessary PSSR Examination to keep your machine compliant.

REPAIR AND SERVICING PACKAGES AND CONDITIONS

Front-end Service

Enjoy the convenience of having your coffee machine serviced at your home or business premises. After you book an appointment, our technicians will carry out the following to keep your machine (and its users) healthy and in top condition:

  • Stripping, cleaning, and replacement of group head seals and shower plates
  • Replacement of all filter baskets
  • Visual inspection of all other coffee machine components, with expert recommendations where necessary
  • Calibration of your machine’s water levels, pressures, and temperatures according to the manufacturer’s specifications
  • Replacement of the water treatment unit, where needed, to ensure the purity and quality of your machine’s coffee (additional charges applicable for parts such as water vessels)

Annual Service

Annual Service is similar to the Front-End package in many ways. The main difference? Annual Service ensures your coffee machine is legally compliant. Enjoy peace of mind and better coffee with the following Annual Service benefits:

  • Stripping, cleaning, and replacement of group head seals and shower plates
  • Replacement of all filter baskets
  • Visual inspection of all other coffee machine components, with expert recommendations where necessary
  • Calibration of your machine’s water levels, pressures, and temperatures in line with the manufacturer’s specifications
  • Replacement of the water treatment unit, where needed, to ensure the purity and quality of your machine’s coffee (additional charges applicable for parts such as water vessels)
  • Boiler Inspection and Certified Pressure Test (in compliance with the 1989 pressure vessel regulations on the annual certification of equipment with steam boilers)
  • Descaling of your coffee machine (available only at our service centre)

Response and Servicing Conditions

  • Worker Bee Tea & Coffee will endeavour to respond to and resolve all calls within 24 regular working hours (between 8:30am and 5:00pm). 
  • Our technicians prioritise malfunctioning machines that produce no drinks.
  • Unresolved calls will be charged at normal rates.

Note: We charge separately for repairs and parts.

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