Shipping policy
| Region | Delivery Time | Price |
| United Kingdom (Standard) | 3-5 days |
£3.50 (orders under £25) Free for orders over £25 |
| United Kingdom (Express) | Next Day |
£5.99 |
| International | 7-12 days | £20 |
Our General Undertaking is to dispatch all orders received within a 48 hour period once the order has been received and payment information supplied has been verified. For the best chance of next working day delivery if and where possible, we encourage ordering before 12:00. Please note that weekend and bank holiday orders are usually shipped the next working day. If ordering from abroad, we cannot guarantee a delivery timeframe, but we expect all deliveries to arrive within 5 working days.
Once an order has been received, an automated email Order Confirmation will be sent to the email address provided, confirming all aspects of the order. A second email will be sent by a member of our team once the order has been dispatched.
Delivery Charges
Our website will calculate the delivery charges automatically in the shopping cart once the relevant delivery country has been selected from the drop-down menu. Once selected, the delivery charge will be displayed for your country. Should you wish to arrange an alternate delivery method, particularly if you are an international customer, please email us at enquiries@workerbeemcr.co.uk and we will assist in whatever way we can. Please note shipping is carefully calculated during checkout and therefore cannot be altered retrospectively by combining orders.
You may be liable to pay any taxes or import duty on items that you order. Failure to do so may result in your order being returned to us. In these circumstances, we will endeavour to refund you for your order but not the cost of shipping or return.
In the event of any unforeseen delays to the order, you shall be notified of the delay by email.
Stock Availability
We always aim for you to receive your items within 72 hours of placing an order. Even though we keep our information as accurate as possible, there may be occasions when our stock level may not be adequate to support your order quantity. In this event, you shall be notified of any delay to your order by email or phone as soon as possible, and if you are not satisfied with a new expected despatch date, an offer of a full or partial refund will be made to you. If this offer is accepted, the refund will be made via the same payment method you originally used for that order.
Please note if any part of your order contains preorders, the entire order will be shipped in one go when the preorders are in stock.
Delivery Times
When your order has been dispatched, we will advise you by email of the dispatch date, the method used and any tracking numbers if and where applicable. At this time the responsibility of the safe delivery of your order falls to our nominated delivery company. We aim to have all orders delivered within 72 hours. Due to unforeseen circumstances, for example, weather conditions, Covid-19 delays etc, the expected delivery time of your order may be extended. Once dispatched, any request to re-schedule your order must be made with the delivery company directly using the details supplied to you in correspondence emails.
Any time or date for dispatch/delivery stated by Worker Bee is an estimate only and Worker Bee shall not accept liability for any loss or damage or any consequential loss arising either directly or indirectly from delays in delivery howsoever caused.
If you have any questions or issues, please feel free to contact us by email at enquiries@workerbeemcr.co.uk.